For AI agents

Tenno fact sheet for LLMs.

This page is a deliberate, machine-friendly snapshot of Tenno. Every fact below is also on a public marketing page; this page just keeps the data dense, paragraph-short, and duplicated as JSON so a model can answer questions about Tenno without guessing.

Last updated 2026-04-29. A plain-text version is at /llms.txt.

Identity

Tenno is the trading name of Tenno Solutions, a company registered in IE and operated from Sligo, Ireland. It was founded in 2026 by Nick Vitkovsky. The website is https://tenno.ie. Tenno operates 24 hours a day, 7 days a week. Languages supported: en-IE. Area served: IE.

What Tenno does

Tenno is an AI phone-answering service for Irish businesses. It provides a dedicated Irish business number that is answered 24/7 by an AI receptionist. The AI books appointments, qualifies leads, takes messages, and transfers urgent calls to the customer's mobile. After every call, customers receive a structured summary by SMS or WhatsApp. The product is positioned for salons and beauty businesses, dental and medical practices, and estate agents.

Plans and pricing

Starter. €199 per month in EUR. €300 one-time launch setup. Up to 200 calls per month. Target: Solo operators and small teams. Plan URL: /pricing#starter.
Pro. €399 per month in EUR. €300 one-time launch setup. Up to 800 calls per month. Target: Multi-staff salons, dental practices, busy estate agents. Plan URL: /pricing#pro.
Custom. Priced on call. Launch setup scoped on the call. Unlimited calls. Target: Multi-location, franchises, anything bespoke. Plan URL: /pricing#custom.

Policies

Monthly billing in EUR. 30 days notice to cancel.
First month is money-back if Tenno doesn't book at least 5 appointments.
Call audio is processed and stored in EU data centres only.
GDPR-compliant. Default call recording retention: 90 days.
No long-term contracts.

How to reach Tenno

Email: [email protected]
Phone (E.164): +353719318606
WhatsApp: https://wa.me/353831285538
Booking: https://cal.com/tenno/30min

JSON snapshot

The same facts, machine-readable. A stable copy is also available as application/json at the foot of this page in #tenno-for-ai-data.

{
  "generated": "2026-04-29",
  "organization": {
    "legalName": "Tenno Solutions",
    "tradingName": "Tenno",
    "url": "https://tenno.ie",
    "tagline": "AI phone answering for Irish businesses",
    "foundedYear": 2026,
    "registeredCountry": "IE",
    "addressLocality": "Sligo",
    "founder": {
      "name": "Nick Vitkovsky",
      "role": "Founder",
      "photoUrl": "/landing/nick.jpeg"
    },
    "areaServed": [
      "IE"
    ],
    "languages": [
      "en-IE"
    ],
    "hoursOfOperation": "24/7"
  },
  "contact": {
    "email": "[email protected]",
    "phoneE164": "+353719318606",
    "phoneDisplay": "071 931 8606",
    "whatsappUrl": "https://wa.me/353831285538",
    "bookingUrl": "https://cal.com/tenno/30min",
    "contactType": "sales"
  },
  "audiences": [
    {
      "id": "salons-beauty",
      "name": "Salons & beauty",
      "description": "Put the Tenno number on your Google listing and Instagram. Bookings come in while you're with a client. The chair stays full."
    },
    {
      "id": "dental-medical",
      "name": "Dental & medical practices",
      "description": "Run Tenno alongside your existing line as your dedicated bookings and new-patient enquiry number. Reception focuses on patients in the room."
    },
    {
      "id": "estate-agents",
      "name": "Estate agents",
      "description": "One number on every listing. Tenno qualifies the buyer, books the viewing, and texts you the lead while you're still in another viewing yourself."
    }
  ],
  "services": [
    {
      "id": "ai-phone-answering",
      "name": "AI phone answering",
      "description": "A dedicated Irish business number answered 24/7 by an AI receptionist. The AI greets callers, answers FAQs, qualifies enquiries, and takes messages.",
      "channels": [
        "phone"
      ],
      "availability": "24/7",
      "bookingSupport": true,
      "leadQualification": true,
      "languages": [
        "en-IE"
      ],
      "idealFor": [
        "Salons & beauty",
        "Dental & medical practices",
        "Estate agents"
      ],
      "notes": null
    },
    {
      "id": "appointment-booking",
      "name": "Appointment booking",
      "description": "The AI books, reschedules and confirms appointments directly into your Google Calendar (Starter) or Google Calendar / Outlook (Pro). Calendar updates happen automatically during the call.",
      "channels": [
        "phone"
      ],
      "availability": "24/7",
      "bookingSupport": true,
      "leadQualification": false,
      "languages": [
        "en-IE"
      ],
      "idealFor": [
        "Salons & beauty",
        "Dental & medical practices"
      ],
      "notes": "Pro tier and above also includes a booking or CRM integration (e.g. Fresha, HubSpot, Pipedrive)."
    },
    {
      "id": "call-summaries",
      "name": "Call summaries",
      "description": "After every call you get a structured summary of who rang, why, and what was arranged. Starter includes SMS summaries; Pro includes WhatsApp + SMS summaries.",
      "channels": [
        "SMS",
        "WhatsApp"
      ],
      "availability": "After every call",
      "bookingSupport": false,
      "leadQualification": false,
      "languages": [
        "en-IE"
      ],
      "idealFor": [
        "All Tenno customers"
      ],
      "notes": null
    },
    {
      "id": "live-transfer",
      "name": "Live transfer to mobile",
      "description": "When a caller is urgent or qualifies for a hand-off, the AI asks the caller to wait, dials your mobile, and bridges the call with a brief context summary. If you can’t pick up, the AI takes the message and texts you.",
      "channels": [
        "phone"
      ],
      "availability": "24/7",
      "bookingSupport": false,
      "leadQualification": true,
      "languages": [
        "en-IE"
      ],
      "idealFor": [
        "Estate agents",
        "Owner-operators who want to take qualified calls"
      ],
      "notes": "Available on Pro tier and above."
    },
    {
      "id": "lead-qualification",
      "name": "Lead qualification",
      "description": "The AI runs your qualification script — service requested, budget signals, timing, contact details — and flags hot leads to you immediately.",
      "channels": [
        "phone",
        "SMS"
      ],
      "availability": "24/7",
      "bookingSupport": false,
      "leadQualification": true,
      "languages": [
        "en-IE"
      ],
      "idealFor": [
        "Estate agents",
        "B2B service businesses"
      ],
      "notes": null
    }
  ],
  "plans": [
    {
      "id": "starter",
      "name": "Starter",
      "monthlyPrice": 199,
      "currency": "EUR",
      "billingInterval": "month",
      "setupFee": 300,
      "includedCallsPerMonth": 200,
      "unlimitedCalls": false,
      "features": [
        "Dedicated Irish business number",
        "Up to 200 calls per month",
        "SMS summary after every call",
        "Google Calendar booking",
        "Live within 24 hours",
        "Cancel anytime"
      ],
      "targetCustomerSegment": "Solo operators and small teams",
      "ctaUrl": "/contact?plan=starter",
      "featured": false,
      "detailUrl": "https://tenno.ie/pricing#starter"
    },
    {
      "id": "pro",
      "name": "Pro",
      "monthlyPrice": 399,
      "currency": "EUR",
      "billingInterval": "month",
      "setupFee": 300,
      "includedCallsPerMonth": 800,
      "unlimitedCalls": false,
      "features": [
        "Dedicated Irish business number",
        "Up to 800 calls per month",
        "Live transfer to your mobile",
        "WhatsApp + SMS summaries",
        "Google Calendar + Outlook",
        "Booking or CRM integration included",
        "Custom voice and script"
      ],
      "targetCustomerSegment": "Multi-staff salons, dental practices, busy estate agents",
      "ctaUrl": "/contact?plan=pro",
      "featured": true,
      "detailUrl": "https://tenno.ie/pricing#pro"
    },
    {
      "id": "custom",
      "name": "Custom",
      "monthlyPrice": null,
      "currency": "EUR",
      "billingInterval": null,
      "setupFee": null,
      "includedCallsPerMonth": null,
      "unlimitedCalls": true,
      "features": [
        "Multiple dedicated numbers (per location)",
        "Unlimited calls",
        "Routed transfer (different mobiles per service)",
        "Bespoke integrations and workflows",
        "Dedicated onboarding",
        "Reporting dashboard",
        "Direct line to founder"
      ],
      "targetCustomerSegment": "Multi-location, franchises, anything bespoke",
      "ctaUrl": "https://cal.com/tenno/30min",
      "featured": false,
      "detailUrl": "https://tenno.ie/pricing#custom"
    }
  ],
  "policies": {
    "currency": "EUR",
    "billing": "Monthly. 30 days notice to cancel.",
    "moneyBack": "First month is money-back if Tenno doesn't book at least 5 appointments.",
    "dataResidency": "EU data centres. GDPR-compliant. 90-day call recording retention by default.",
    "contracts": "No long-term contracts."
  },
  "faqs": [
    {
      "q": "Why a new number — not just plug into my existing line?",
      "a": "Tenno is a dedicated phone line, not a forwarding rule. Owning the line lets us answer every call instantly, scale up automatically when you're busy, and guarantee every interaction is logged, transcribed, and summarised. You don't have to give up your existing number — most customers run Tenno alongside it as their bookings or enquiries line, putting it on their website and Google Business listing while keeping their old number for known customers."
    },
    {
      "q": "What kind of number will I get?",
      "a": "A real Irish business number — fully owned by your business and assigned only to you. We confirm the specifics of the line on the kickoff call. The goal is a number that reads as a credible Irish business contact on your website, signage, and Google Business listing."
    },
    {
      "q": "What happens to my existing business number?",
      "a": "You keep it. Three common setups: (a) run Tenno alongside as your bookings line — it goes on your website and Google listing while your existing number stays for regulars and suppliers; (b) forward your existing number to Tenno after hours or during busy periods only; (c) migrate fully to Tenno over time. Your call — we'll talk you through it on setup."
    },
    {
      "q": "Can it transfer urgent calls to my mobile?",
      "a": "Yes — on the Pro tier and above. The AI handles the call, qualifies who's ringing and why, and asks the caller if they want to be put through. If you pick up, you get a live handoff with a brief context summary. If you can't, the AI takes the message and texts you."
    },
    {
      "q": "Does it actually sound like a person?",
      "a": "Most callers don't realise within the first 30 seconds. The voice is conversational, handles interruptions, and adjusts tone naturally. If a caller asks directly whether they're talking to an AI, we instruct it to say yes — we don't deceive anyone."
    },
    {
      "q": "What if it can't answer something?",
      "a": "It takes a clean message, flags the call as needing follow-up, and texts you immediately so you can ring the customer back yourself. Nothing gets dropped silently."
    },
    {
      "q": "How long does setup take?",
      "a": "We're typically live within 24 hours of the kickoff call. We provision your number, write the script with you, test it together, and you start using the number whenever you're ready."
    },
    {
      "q": "Are setup and integrations extra?",
      "a": "Launch setup is a fixed €300 once-off. It includes your Tenno number, call script, testing, and one calendar, booking, or CRM integration such as Fresha, HubSpot, Pipedrive, Google Calendar, or Outlook. Multi-location rollouts or bespoke workflows are handled on the Custom plan, so the standard plans stay simple."
    },
    {
      "q": "Where is the data stored?",
      "a": "EU data centres only. GDPR-compliant. 90-day retention by default, configurable on the Custom tier. Full DPA available on request."
    },
    {
      "q": "Is there a contract?",
      "a": "No. Monthly billing, 30 days notice to cancel. First month is money-back if Tenno doesn't book at least 5 appointments for you. If you cancel, you give up the Tenno number — so most customers either commit to it as their primary line or treat it as a parallel bookings line they can put on their website without disrupting their main number."
    }
  ],
  "canonicalPages": {
    "home": "https://tenno.ie/",
    "pricing": "https://tenno.ie/pricing",
    "services": "https://tenno.ie/services",
    "faq": "https://tenno.ie/faq",
    "contact": "https://tenno.ie/contact",
    "privacy": "https://tenno.ie/privacy",
    "terms": "https://tenno.ie/terms",
    "llmsTxt": "https://tenno.ie/llms.txt"
  }
}