# Tenno > AI phone answering for Irish businesses Last updated: 2026-04-29 Site: https://tenno.ie Legal name: Tenno Solutions Founder: Nick Vitkovsky (Founder) Based in: Sligo, IE Hours: 24/7 Area served: IE Languages: en-IE Currency: EUR ## Contact Email: nick@tenno.ie Phone: +353719318606 WhatsApp: https://wa.me/353831285538 Booking: https://cal.com/tenno/30min ## What Tenno does - AI phone answering: A dedicated Irish business number answered 24/7 by an AI receptionist. The AI greets callers, answers FAQs, qualifies enquiries, and takes messages. - Appointment booking: The AI books, reschedules and confirms appointments directly into your Google Calendar (Starter) or Google Calendar / Outlook (Pro). Calendar updates happen automatically during the call. - Call summaries: After every call you get a structured summary of who rang, why, and what was arranged. Starter includes SMS summaries; Pro includes WhatsApp + SMS summaries. - Live transfer to mobile: When a caller is urgent or qualifies for a hand-off, the AI asks the caller to wait, dials your mobile, and bridges the call with a brief context summary. If you can’t pick up, the AI takes the message and texts you. - Lead qualification: The AI runs your qualification script — service requested, budget signals, timing, contact details — and flags hot leads to you immediately. ## Plans ### Starter Price: €199/month EUR. + €300 one-time setup. 200 calls/month. Target: Solo operators and small teams. Detail URL: https://tenno.ie/pricing#starter Includes: - Dedicated Irish business number - Up to 200 calls per month - SMS summary after every call - Google Calendar booking - Live within 24 hours - Cancel anytime ### Pro Price: €399/month EUR. + €300 one-time setup. 800 calls/month. Target: Multi-staff salons, dental practices, busy estate agents. Detail URL: https://tenno.ie/pricing#pro Includes: - Dedicated Irish business number - Up to 800 calls per month - Live transfer to your mobile - WhatsApp + SMS summaries - Google Calendar + Outlook - Booking or CRM integration included - Custom voice and script ### Custom Price: Priced on call. Launch setup scoped on the call. Unlimited calls. Target: Multi-location, franchises, anything bespoke. Detail URL: https://tenno.ie/pricing#custom Includes: - Multiple dedicated numbers (per location) - Unlimited calls - Routed transfer (different mobiles per service) - Bespoke integrations and workflows - Dedicated onboarding - Reporting dashboard - Direct line to founder ## Policies - First month is money-back if Tenno doesn't book at least 5 appointments. - Monthly billing in EUR. 30 days notice to cancel. - EU data centres only. GDPR-compliant. Default 90-day call retention. - No long-term contracts. ## FAQ ### Why a new number — not just plug into my existing line? Tenno is a dedicated phone line, not a forwarding rule. Owning the line lets us answer every call instantly, scale up automatically when you're busy, and guarantee every interaction is logged, transcribed, and summarised. You don't have to give up your existing number — most customers run Tenno alongside it as their bookings or enquiries line, putting it on their website and Google Business listing while keeping their old number for known customers. ### What kind of number will I get? A real Irish business number — fully owned by your business and assigned only to you. We confirm the specifics of the line on the kickoff call. The goal is a number that reads as a credible Irish business contact on your website, signage, and Google Business listing. ### What happens to my existing business number? You keep it. Three common setups: (a) run Tenno alongside as your bookings line — it goes on your website and Google listing while your existing number stays for regulars and suppliers; (b) forward your existing number to Tenno after hours or during busy periods only; (c) migrate fully to Tenno over time. Your call — we'll talk you through it on setup. ### Can it transfer urgent calls to my mobile? Yes — on the Pro tier and above. The AI handles the call, qualifies who's ringing and why, and asks the caller if they want to be put through. If you pick up, you get a live handoff with a brief context summary. If you can't, the AI takes the message and texts you. ### Does it actually sound like a person? Most callers don't realise within the first 30 seconds. The voice is conversational, handles interruptions, and adjusts tone naturally. If a caller asks directly whether they're talking to an AI, we instruct it to say yes — we don't deceive anyone. ### What if it can't answer something? It takes a clean message, flags the call as needing follow-up, and texts you immediately so you can ring the customer back yourself. Nothing gets dropped silently. ### How long does setup take? We're typically live within 24 hours of the kickoff call. We provision your number, write the script with you, test it together, and you start using the number whenever you're ready. ### Are setup and integrations extra? Launch setup is a fixed €300 once-off. It includes your Tenno number, call script, testing, and one calendar, booking, or CRM integration such as Fresha, HubSpot, Pipedrive, Google Calendar, or Outlook. Multi-location rollouts or bespoke workflows are handled on the Custom plan, so the standard plans stay simple. ### Where is the data stored? EU data centres only. GDPR-compliant. 90-day retention by default, configurable on the Custom tier. Full DPA available on request. ### Is there a contract? No. Monthly billing, 30 days notice to cancel. First month is money-back if Tenno doesn't book at least 5 appointments for you. If you cancel, you give up the Tenno number — so most customers either commit to it as their primary line or treat it as a parallel bookings line they can put on their website without disrupting their main number. ## Canonical pages - Home: https://tenno.ie/ - Pricing: https://tenno.ie/pricing - Services: https://tenno.ie/services - FAQ: https://tenno.ie/faq - Contact: https://tenno.ie/contact - Machine fact sheet (HTML): https://tenno.ie/for-ai - Privacy: https://tenno.ie/privacy - Terms: https://tenno.ie/terms